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Frequently Asked QuestionWhere can I get replacement fluid boxes?Refer to the label on the inside of the GreasePak dosing unit door, and on the front of the empty 5L fluid box for your dealer's number. The dealer should be able to supply you with replacement fluid boxes. If you cannot contact the dealer, contact Mechline on 01908 261511, and we will contact the dealer for you. Please have the serial number of your dosing unit ready when you call. How long should a 5L GreasePaK fluid box last?On the medium setting (number 2) a 5L box of GreasePaK fluid should last approximately 28 days. If the dosing unit is adjusted to deliver a higher dose each night, the fluid will not last as long. How should I clean my GreasePaK dosing unit?GreasePaK is designed to be easy to clean. Do not use harsh cleaning chemicals or abrasives. Simply wipe the unit over with a clean disposable cloth and fresh water. My GreasePaK showed ‘EMPTY' in the fluid level window, but there was still a little fluid left in the box when I lifted it out.GreasePaK is designed to deliver a couple of doses after ‘EMPTY' shows in the fluid level window, to give you time to order replacement fluid. Each fluid box is slightly overfilled to compensate for this. I have lost the keys for my GreasePaK dosing Unit, can I get replacements?Yes. The keys for all GreasePaK dosing units are interchangeable. Please contact Mechline for a replacement set. Is the GreasePaK fluid safe for my kitchen?Yes. MSGD contains a blend of aerobic and facultatively anaerobic bacteria which have been specially selected to break down the organic material that is found in commercial kitchen waste. Armed with a powerful battery of grease-degrading enzymes, they are all classified by the Advisory Committee on Dangerous Pathogens (ACDP) as category 1, i.e. they are of extremely low or no hazard. Are there any special storage or handling requirements for the fluid? Does it have a shelf life?GreasePaK fluid is a perfectly safe class 1 fluid, and there are no special handling requirements. It should be stored in a cool, dry place away from direct sunlight. The fluid's shelf life is a minimum of 18 months, as long as it is stored as above. At what temperature should the GreasePaK fluid (GreasePaK MSGD 3x5) be stored?GreasePaK MSGD fluid should ideally be kept at temperatures between 5°C and 35°C. The microbial make up of the fluid will survive temperatures up to 50°C, but anything above 35°C can compromise the effective performance of the product. How long does the battery last?The battery should last from 18 to 24 months. The low battery warning light will begin to flash around 1 month before completely running out. It only flashes during daylight hours when someone is around to see it, in order to preserve power. Contact Mechline for a replacement battery pack (part number GP-BP) as soon as you see the low battery light flashing. SPECIAL NOTE: when installing the new battery it is critical to follow each step in the instructions provided with the new battery. Step 8 is crucial. The unit will need to be re-primed by pressing OPEN & CLOSE on the PCB board. An audible click will be heard and be sure CLOSE is pressed last. Where can I install the GreasePaK in my kitchen?Because GreasePaK is battery powered, and does not require water or a mains electrical connection, it can be sited almost anywhere in the kitchen. For optimum performance, refer to the Location Advice sheet in the GreasePaK section of this web site. Can I use GreasePaK instead of a grease trap?GreasePaK can be used either as a standalone grease management system, or in conjunction with a grease trap. Always check with your local authority before installation. Where GreasePaK is used to dose into a grease trap, the trap will require emptying far less often. Can I change the fluid delivery settings on my GreasePaK?Yes. Refer to the installation sheet in the GreasePaK section of this web site. However, changing the dosing level will affect how often refill fluid will need to be ordered. Please contact us on 01908 267717 to ask for advice. The GreasePaK keeps emptying the 5L fluid box within a couple of hours. GreasePaK uses a latching valve (latches in either the open or close position) to control the flow of fluid. Each GreasePaK dosing unit is tested before it leaves our factory, and the latching valve is set to the CLOSED position. It is possible in extreme circumstances that the valve could jump to the OPEN position, if for example the box is dropped on delivery. This is not a problem as long as the installer follows installation sheet stage 8 and presses the OPEN and then CLOSE button to prime the unit and then close the latching valve. Remove the 5L fluid box and the electronics cover from the dosing unit, and press the OPEN button and then the CLOSE button. You should be able to hear a CLICK sound as the valve opens and shuts. If you cannot hear a CLICK, try gently tapping the side of the valve while at the same time pushing the OPEN and then CLOSE buttons. GreasePaK uses a latching valve (latches in either the open or close position) to control the flow of fluid. Each GreasePaK dosing unit is tested before it leaves our factory, and the latching valve is set to the CLOSED position. It is possible in extreme circumstances that the valve could get stuck in the CLOSED position, if for example the box is dropped on delivery. Remove the 5L fluid box and the electronics cover from the dosing unit, and press the OPEN button and then the CLOSE button. You should be able to hear a CLICK sound as the valve opens and shuts. If you cannot hear a CLICK, try gently tapping the side of the valve while at the same time pushing the OPEN and then CLOSE buttons. How does GreasePaK MSGD fluid work?For commercial kitchens to meet current legislation, they are obliged to have a system in place to manage their grease disposal. UK Building Regulations 2000, amended in April 2002, state that: What is the standard warranty for GreasePaK?As described above, most of Mechline’s equipment is guaranteed for a period of 12 months from the date of invoice, against defective parts or faulty workmanship. For Mechline’s Warranty and Returns Policy, please visit: http:///www.mechline.com/pdf/policies/warranty-returns-policy.pdf Can I change the time when the dosing module doses the fluid into the drain?Yes. It is possible to change the time for when the dosing module will release the fluid into the drain. From the factory, the time is set to dose at 1:00 AM, every morning. To change the time, simply remove the electronics cover (the L-shaped cover in the bottom right-hand corner inside the module). This is easily removed by unscrewing the screws holding the cover to the unit with a screwdriver. Follow the instructions found inside the cover. Carefully replace the electronics cover after completion, taking care to position the low battery light. Why use the reset button? What is its purpose?The reset button will reactivate the clock's ‘start' and ‘volume' buttons if they become locked. This can sometimes happen if the battery has been allowed to run flat. Replacing the battery may not automatically unlock the clock's ‘start' and ‘volume' buttons. Once the new battery is installed, it may be necessary to push the ‘reset' button before restarting the dosing unit.
Should the reset button be used when a new battery is installed?Replacing the battery may not automatically unlock the clock's ‘start' and ‘volume' buttons. Once the new battery is installed, it may be necessary to push the ‘reset' button before restarting the dosing unit. I notice residual fluid in my GreasePaK fluid box. Is it using up all the fluid? Have I changed the fluid too early?Only change the fluid box when the word EMPTY shows clearly through the window. This ensures the most efficient use of the full 5 litres per box. The design of the bag and valve is engineered to provide good flow, using gravity, to match the dosing level set by the module. It is very difficult to completely drain any bag of all its fluid, therefore, we slightly overfill each bag to compensate and make sure that every customer gets the full 5 litres from each bag. Drainage wedges are also fitted to the inside of each box to ensure that a ‘V' shape is formed under the bag whilst the bag empties to assist draining. |
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